Careers: Come Work With Us!


Frazer Employees


About Frazer Computing

Frazer is a dealer management software system for the used car dealer. We strive to provide the best customer service in the car dealer software industry. We create easy-to-use software solutions that auto dealers across the nation use to grow their business and increase their productivity. Frazer is a leader in the “Dealer Management Software” industry, with over 21,200  ​independent car dealerships using our software daily.

Frazer provides a number of career opportunities in software design and programming, as well as customer support. Frazer is a fantastic fit in northern New York, providing 21st century jobs for people who want to enjoy a quiet, country lifestyle with a traffic-free commute.

Why Work For Frazer

Frazer employees possess a unique set of skills and abilities. We're looking for natural problem-solvers. Our employees are independent and adaptable, comfortable with self-directed and dynamic projects.
  • They are jugglers, handling multiple tasks at a time with ease.
  • They are often mind-readers that use their knowledge to anticipate the needs of the customer.
  • They maintain higher-than-average mathematical skills
  • They are comfortable communicating clearly in verbal and written forms.
  • Attention-to-detail comes naturally to them.
  • They nurture a voracious sense of curiosity to learn about any topic that will ultimately result in customer satisfaction, not to mention personal satisfaction in a job well done.
Working at Frazer
Working at Frazer
  • They are jugglers, handling multiple tasks at a time with ease.
  • They are often mind-readers that use their knowledge to anticipate the needs of the customer.
  • They maintain higher-than-average mathematical skills
  • They are comfortable communicating clearly in verbal and written forms.
  • Attention-to-detail comes naturally to them.
  • They nurture a voracious sense of curiosity to learn about any topic that will ultimately result in customer satisfaction, not to mention personal satisfaction in a job well done.

Benefits Offered

Summer BBQ
  • Health, Dental, Vision, and Life Insurance
  • Retirement plan options
  • Bonuses
  • Paid Time Off (PTO) and paid holidays
  • Maternity/Paternity Leave
  • Gym Membership
  • Company-sponsored lunches and weekly summer cookouts
  • Free coffee, tea, and snacks
  • Customized standing desk, if desired
  • Employee Assistance Program (EAP)
  • A 9-to-5 schedule that encourages a healthy work-life balance
Summer BBQ
  • Health, Dental, Vision, and Life Insurance
  • Retirement plan options
  • Bonuses
  • Paid Time Off (PTO) and paid holidays
  • Maternity/Paternity Leave
  • Gym Membership
  • Company-sponsored lunches and weekly summer cookouts
  • Free coffee, tea, and snacks
  • Customized standing desk, if desired
  • Employee Assistance Program (EAP)
  • A 9-to-5 schedule that encourages a healthy work-life balance

Company Culture

Frazer employs smart, positive people, and trusts them with ample job autonomy. We show respect for our fellow workers, our company, and our customers. We do our best to make use of your diverse skills and unique talents. Each employee's individual interests and talents plays a role in the development of their career with Frazer. The dress code is business casual, with casual Fridays and summer months.

We have an active social committee that organizes social gatherings like potlucks, parties, happy hours, and family events. Frazer sponsors many local arts organizations and charity events, often with a company team. We participate in or sponsor golf, kickball, and bowling tournaments, clothing and holiday gift drives, community theaters, and charity walk/runs on a regular basis.
Halloween 2018 Sales Department Ugly Christmas Sweaters
Summer BBQ 5 Year Awards
Halloween 2018 Sales Dept Ugly Christmas Sweaters Summer BBQ 5 Year Awards

Community of Canton, NY

Canton, NY is a beautiful rural community where you can get away from city traffic. It’s less than an hour to drive to the Canadian border, and only a few hours from great cities such as Montreal, Ottawa, Burlington, Syracuse, Albany, and the resort town of Lake Placid. St. Lawrence University, SUNY Canton, Clarkson University, and SUNY Potsdam are all within a few minutes’ drive. Our small, safe community is a great place to raise a family, and boasts a low cost of living. Canton is close to the Adirondack State Park and the St. Lawrence River, providing residents with a variety of opportunities for outdoor recreation, including hiking, fishing, cycling, camping, canoeing, skiing, and snowshoeing.
Edward I Moses Walk/Run Canton Grasse River
Edward I Moses Walk/Run Canton Grasse River


The Frazer Way

Used Car Dealership
The Frazer Way is the formula for our culture at Frazer, describing What We Do, Who We Serve as a business, our Recipe for Success, and The Fundamentals of our day-to-day work.

What We Do

We provide full featured, affordable software that is easy to use, completely reliable and is backed up with exceptional customer support. We develop, sell, and support this software which is designed to make it easier and more profitable to operate an independent used car dealership.

Who Do We Serve?

Independent Used Car Dealers! A dealer often has no computer tech to call, or auto dealer accountant to call, or is unaware of some of the resources out there that can help them out. Our software and support can fill that need. It is very important to our customers to have one phone number to call to get questions answered as expertly as possible.

Recipe for Success
  • Training and staff development are ongoing and an important part of our workweek.
  • We employ smart, positive people. 
  • Our products are priced affordably.
  • We always put the customer first, and help them regardless of their need.
  • We show respect for the company and our fellow workers. 
  • We aren’t in a hurry. We strive for steady, inexorable improvement as we continually refine the process. 
  • We answer the phone. 
  • Everybody that answers the phone can handle any call. 

The Fundamentals

  • Work with the assumption that people are good, fair, and honest.
    • We believe that people genuinely want to do the right thing. Kindness brings more kindness. Trust brings more trust.
  • Become all you are capable of becoming.
    • Take pride in the quality of your work. Experience contentment – a state of happiness and satisfaction.
  • Let your professionalism be part of everything you do.
    • Practice A+ ness as a way of life. Make everything you do worthy of an A+.
  • Do what's best for the customer.
    • In all situations, act in the best interests of our customer. Our customers can ask us anything, on any subject, and get our best answer. Our reputation for integrity is one of our greatest assets.
  • Set and ask for expectations.
    • We are judged not by what we do, but by how what we do compares to what was expected. Learn to create mutually understood expectations in every situation.
  • Create a feeling of warmth and friendliness in every interaction.
  • Communicate to be understood.
    • Know your audience. Write and speak in a way that they can understand. Use the simplest possible explanation.
  • Keep things fun.
    • For your colleagues, our customers, and yourself!
  • Be punctual.
    • How you relate to time sends a message about how you relate to other commitments. Punctuality is a sign of respect to others.
  • Respect our customers, our competitors, and our industry.
    • Never say a bad word about a customer, competitor, or used car dealers as a group.


The Office

Careers at Frazer
Frazer offices are designed with comfort, openness, communication, and teamwork in mind.

Employee desks are custom-made on-site with the option to sit or stand. Studies have shown that sitting for long periods of time is detrimental to one's health and well-being, so we provide desks suited to individual height and preference, keeping ergonomics in mind.

Every employee has three-monitors on which to conduct their work. Because so much of what we do involves keeping track of many things at once, this is essential for multitasking successfully.

A main staple of our decor is the artwork or photographs selected by each employee and displayed on our walls. These pictures display the diversity of interests brought to us by each person we hire here and gives our space a lot of personality.

In addition to creating a warm environment, Frazer provides complimentary coffee throughout the day (including espresso!), a tea selection, a snack station consisting of assorted nuts and fruits, monthly company-provided lunches catered by local restaurants, and we have a weekly barbecue throughout the summer! A pavilion is available for employees to enjoy lunch in the fresh air during our warm weather months.

Our Team

Frazer Computing Employee
An important ingredient in the Frazer Recipe for Success is that we hire smart, positive people. And we do!

Every member of the Frazer team brings a unique set of strengths, skills, and experience, but they also bring above-average mathematical, verbal, and technical skills. We employ those who not only have backgrounds in dealerships and computer science, but who have experience in accounting, customer service, sales, teaching, social work, culinary arts, construction, physics, biology, coaching, and music. Each team member has the drive to learn about our industry and our customers, and the motivation to think outside the box to troubleshoot any puzzle that comes their way.

All of these skills contribute to our ability to provide an outstanding product and exceptional customer service to our dealers. The Frazer Team is what makes our product great!


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Contact Us

Frazer Computing, Inc.
6196 US Hwy 11
PO Box 569
Canton, NY 13617
Phone: 1-888-963-5369
Fax: 1-888-963-3366
Email: Employment@Frazer.com

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