Several new video tutorials have recently been added to the FrazerHelp YouTube channel.

Aside from the above tutorial on Printing Forms, updated tutorials for entering Buy Here Pay Here and Cash sales are also available.

Don't forget to subscribe to FrazerHelp on YouTube to be automatically notified when new tutorials are posted.




 

SpinCar is now available through Frazer's Vehicle Uploads (V-8).

Sporting one of the industry's most advanced digital marketing platforms, SpinCar uses 360-degree display WalkAround technology to provide online shoppers with a unique virtual showroom experience.

The platform also offers virtual interior and exterior tours that include touchable hotspots to allow detailed viewing of key vehicle features.

Real-time capturing of precise vehicle and feature interaction data enables dealers to personalize consumer communication based on the specific needs and interests of individual shoppers.




 

A report to to quickly display historical sales totals by month is now available through Frazer's Sales Reporting options (R-2-K).

Designed to help guide inventory purchasing, marketing strategies and much more, the Sales By Month report displays monthly totals for any combination of Cash, Wholesale, Buy Here Pay Here and Outside Financing sales, along with Purchased Accounts.

A convenient checkbox to print historical monthly totals for each selected sale type on a separate page is also available.




 

An interactive Help Menu is now available from the Customer Activity window within Frazer.
Located in the bottom, left-hand corner of the window while accessing a customer's account, the Help Menu provides quick instructions for common questions like how to edit or cancel a sale, add a repairs balance, change the sale price and more.

Instructions can also be printed to provide quick reference while learning the basics of Frazer or bringing new employees up to speed on the software.

Still looking to learn more about what Frazer can do for your dealership? Visit our online Help Manual or FrazerHelp YouTube channel.




 

Paying for reconditioning and added costs using an assortment of different accounts?

Frazer now accommodates up to 25 accounts to choose from when entering vehicle added costs.

More available accounts can be enabled by clicking the Advanced Options button on the Accounting tab of System Options (M-1-8).




 

Always looking for ways to improve the appearance of your online inventory to attract more potential customers and boost sales?

Frazer now enables you to crop vehicle photos directly through the software to quickly and conveniently refine the images before they hit the web.

To get started, navigate to the Photos tab of any vehicle, click the View Larger button or double-click the thumbnail of the image you would to edit, then click the Crop button and use your cursor to crop the photo accordingly.




 

State-specific Bills of Sale have been added to Idaho, Maine, Delaware, South Dakota and Vermont Frazer systems and will replace the generic Bill of Sale (FZ-BOS) in these states.

Frazer now offers state-specific Bills of Sale/Buyer's Orders in 43 states and more are currently in the works.

The option to show the down payment as balance due on these forms is also now available in every state to help your customers secure their own financing and bring you a check.

Click here for a full list of recent updates to Frazer.




 

A new and improved version of Frazer Client specifically designed to alleviate issues often caused by Windows 10 updates has been released.

The updated version can be installed using the Install Frazer Client button at www.frazerhelp.com or by calling 888-963-5369 to have a member of our support team remotely connect and install for you.

Not familiar with Frazer Client? The program is used to allow workstations (secondary computers) to access Frazer through your network at no additional cost!




 

Turn your Buy Here Pay Here notes into cash by uploading customer and account information to Auto Capital Express directly through Frazer.

To get started, navigate to Upload to Finance Company on the Customers drop-down menu (C-8) within Frazer and enable the upload to Auto Capital Express.

After the upload is processed and Auto Capital Express receives the data file, a purchase offer will be generated and emailed to your dealership.




 

The Review Changes to Cash in Bank (A-C) window of Frazer has been redesigned and reformatted to load faster and now features more filtering, sorting and searching options.

New additions include date range fields, buttons to quickly display activity for last 30, 60, 90 or 120 days, and the ability to search by check number range.

Options to display only checks, ACH transactions or manual posts to the checking account have also been added to the window.

Simply load the latest Frazer update to enable these new features in your system.

A full list of recent updates to Frazer is available here.




 

Adding vehicle photos to Frazer from a mobile device? Improvements have been made to ensure photos respect the original orientation and appear rotated correctly within Frazer and when uploaded online.

Other new enhancements to the Photos tab include easier moving and reordering of selected photos as well as smoother navigation between pages.

Frazer has also expanded the number of custom upload options available within Vehicle Uploads (V-8) to help you easily and automatically send vehicle information and photos to your dealership's website and other online locations.

Simply load the latest Frazer update to get started.




 

A military status check has been added to Frazer to ensure users remain compliant with recent amendments regarding the Department of Defense's interpretation of the Military Lending Act (MLA).

Attorneys have also recommended not offering GAP or credit insurance products to customers covered by Active Duty military protections unless required by the state.

The Military Deal button on the Customer tab of the Sales Processing window can apply these protections to customers and also includes a link for military status verification.




 




Several new video tutorials have recently been added to the FrazerHelp YouTube channel.

Aside from the above tutorial on Printing Forms, updated tutorials for entering Buy Here Pay Here and Cash sales are also available.

Don't forget to subscribe to FrazerHelp on YouTube to be automatically notified when new tutorials are posted.




 

Happy New Year from Frazer!

The new year will bring many changes to industry laws and regulations across various states.

Ensure your dealership remains current with the latest changes by keeping your Frazer system regularly updated.

Simply navigate to the Updates menu at the top of Frazer and click Load Latest Frazer Update to begin .

A new version of Frazer is released every week and updating your system on a weekly basis is strongly recommended.




 

Frazer's built-in letter editor is a great way to continue to build positive rapport with customers during the holidays and ahead of the upcoming tax season.

Seven default letters are included in your Frazer system, all of which are fully editable and available to print or copy for use as a template when creating a new letter.

Get started creating and printing letters by navigating to option 2   Letters and Labels on the Customers drop-down menu within Frazer.

The right side of the letter editor screen lists categories and items that can be added to letters through easy-to-use codes, and the correct information is then automatically populated when a customer is selected and a letter is printed.

Label and envelope printing are also available through Frazer's Letters and Labels.




 

Buying back a customer through recourse? Frazer has simplified the process with the addition of a Recourse Buy Back function.

Navigate to option 9 - Recourse Buy Back on the Customers drop-down menu at the top of Frazer to get started. Outside financed customers and customers sold to a finance company are available to select for recourse buy backs.

Information regarding the customer's current contract status and the cost and date of the buy back can then be quickly entered before completing the recourse buy back.

After the recourse buy back is completed, Frazer will create a new customer account for the recourse customer with an "R" added to the original stock number.

The sale type in customer activity will then be displayed as a Recourse Buy Back.

Click here for detailed instructions in Frazer's online Help Manual.




 

With the holiday season and end of 2017 quickly approaching, it's a great time to get a head start on closing out the business year.

Frazer s recommended year end reports are accessible through accounting reports (R-4-4) and can be run simultaneously for quick access and easy printing.

Accounting data from Frazer can also be conveniently transferred to QuickBooks. A YouTube tutorial is available.

Feeling a little overwhelmed with accounting data? Contact Frazer support at 888-963-5369 and mention Starting Accounting for help from our accounting team.




 

Flooding from the recent hurricane season will result in an increased number of flood-damaged vehicles hitting the market.

Ensure your dealership is prepared for the influx by reviewing vehicle history reports through the National Motor Vehicle Title Information System (NMVTIS), which can be accessed within Frazer through a partnership with Auto Data Direct.

NMVTIS is a federal database containing information reported by all states, insurance providers, junk yards and salvage auctions.

Enter promotion code FRAZER when signing up to waive the activation fee.




 

The report preview window within Frazer has been updated and is now equipped with a more user-friendly interface and sharper look.

Reports can also now be saved as PDF files and the automatically generated file name will conveniently include the report path, name, date and time. For example, a Sales Totals report run at 9:45 a.m. would automatically generate the file name R-2-1 (Company Sales Totals) 2017-10-12 0945.pdf for quick saving and easy reference.

The file names will remain fully editable to suit your preferences.

Simply load the latest Frazer version update to begin using the enhanced report preview and other new features recently added to Frazer.




 

Looking to transfer data directly from Frazer to a different software program, spreadsheet or database? Frazer's convenient Export Data function has got you covered.

Navigate to option 8   Export Data from the Miscellaneous drop-down menu located at the top of Frazer to get started. From there, you have full control over what information is included in the exported file and can open the file in any compatible program of your choosing, such as Microsoft Excel.  Specifications for up to four separate files can also be saved for quick and efficient exporting.

Click here for further instructions.






 

The process of adding photos to Frazer has been upgraded to further enhance inventory uploads and boost your dealership's online presence. Photos uploaded through Frazer will now have a higher quality resolution of 1024 x 768 and upload at a faster rate.

Adding photos to Frazer allows you to send photos to many different websites through a convenient and automated process.

Load the latest Frazer update to enable the enhanced photos in your system.




 

Have you considered taking advantage of the several free online inventory listings offered through Frazer? Simply check the "Free Uploads" box at the top of the Vehicle Uploads setup window to get started.

A basic breakdown of the free uploads currently available:




    • Autolist utilizes a data driven and user centric approach to create new and better ways to buy and sell cars.

    • Buy Sell Auto Mart embraces a user friendly search format to create a nationwide automotive inventory marketplace.

    • Dealer24x7 offers over a million new and used car listings in an easily searchable format.

    • Dodah enables licensed dealers to list free vehicle classifieds and consumers locate vehicles through specialized local searches.

    • GrooveCar lists your inventory in a database that includes consumer financing tools, used vehicle values and other helpful resources.

    • LotBrowser allows dealers to list an unlimited number of vehicles with up to three photos for free.



Click here for a full list of vehicle marketing companies currently integrated with Frazer.




 

Frazer now fully supports printing directly to a receipt printer!

The Epson TM-T20II is the recommend receipt printer and can be purchased through Amazon, along with the correct receipt paper.

After loading the latest Frazer update, simply navigate to Payment Options within System Options to view the customization settings for Advanced Receipts and enable the new style.  The option to continue using Classic Receipts is also available.

Receipts emailed through Frazer will now be encrypted to remain compliant with the FTC's Safeguards Rule.

Please contact Frazer support at 888-963-5369 with any questions.




 

Did you know White Paper versions of the Reynolds & Reynolds LAW Retail Installment Contracts can be printed through Frazer?

Currently available in most states, the laser printed contracts cost only $1.95 for each sale they are printed for, with no monthly minimum and no extra charge if printed multiple times for the same transaction.

Reynolds & Reynolds LAW contracts are reviewed by industry experts on a monthly basis to remain compliant with the latest laws and regulations.

Call Frazer at 888-963-5369 to see if White Paper LAW contracts are available in your state and activate your subscription today.




 

Did you know White Paper versions of the Reynolds & Reynolds LAW Retail Installment Contracts can be printed through Frazer?

Currently available in most states, the laser printed contracts cost only $1.95 for each sale they are printed for, with no monthly minimum and no extra charge if printed multiple times for the same transaction.

Reynolds & Reynolds LAW contracts are reviewed by industry experts on a monthly basis to remain compliant with the latest laws and regulations.

Call Frazer at 888-963-5369 to see if White Paper LAW contracts are available in your state and activate your subscription today.




 

Frazer recently partnered with Equifax to enhance and simplify the credit reporting process for dealers by enabling the upload of a Metro 2 file directly from Frazer to Equifax.

The streamlined integration offers the seamless and secure transmission of customer data to a major credit bureau.

Reporting credit motivates your customers to make timely payments and build positive credit histories while also rewarding good standing customers for simply doing business with your dealership.

More information on registering  your business with Equifax is available here




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